With the trend of the world today, English has become a global language and is widely used in all areas of life. Especially in the tourism service industry, English plays a very important role. In addition to proficiency in business skills and agility in dealing with customers, foreign languages are the key to success for employees working in the tourism industry to rise up the career ladder.

Good English communication is almost a compulsory skill in the field of tourism, this is also the criterion that most travel companies require their candidates to have before entering the industry. Therefore, right now when you are majoring, you should focus on studying English very well, practice your ability to communicate in English fluently through classes through good books. Good at English has never been a disadvantage for anyone.

Welcome! A curriculum for travel professionals who use English to speak with customers: tourists, guests, visitors, customers or passengers. The focus of the "Welcome!" Curriculum is speaking and listening, as these are the most important skills when dealing with customers. But you also have the opportunity to improve your reading and writing skills in some lessons. Besides, there are many vocabulary exercises and some grammar review exercises.

The book is divided into 50 units of lessons (Units) including 10 familiar topics in the tourism industry: jobs in the tourism industry, understanding the personality of employees, visitor psychology through lessons. Attractive, rich reading, problem solving, ticketing, transportation, using the language of telephone communication, receiving messages. The book also teaches learners how to receive, set the table, take guests to the table, receive food and drink requests, explain the menu and pay bills for the guests, and welcome guests to the restaurant. In addition, the book also provides instructions on how to write a response to guest requests, reconfirm the reservation information, how to pay, and guide the process of check-in, check-out at the hotel giving handling situations. The reason for guest complaints is diverse, rich, interesting and humorous, creating excitement for learners.

Thus, with extensive, complete content, creative lesson design, offering images that inspire learners to focus their thoughts, then the questions are asked to warm up and create excitement for students. Students, encourage students to speak, express topics and share their understandings. This section helps make the classroom atmosphere more lively and demonstrates the active teaching-centered approach. Next is the conversations with different situations to create opportunities for learners to practice listening and speaking skills. Images, readings rich content, useful to help learners expand their understanding.

The content of the book is suitable not only for students majoring in Travel Management, Travel Guides, but also a useful reference for students of Resort Management, Hotel Management, and Restaurant Management. raise the level of English.

The book is currently available at Library of Danang College of Tourism. The library is always ready to serve teachers and students to read.